Appalachian Power outage alerts keep customers informed

Appalachian PowerCHARLESTON, W.Va. (AP) _ With some weather extremes in the forecast, Appalachian Power is rolling out a new alert system for customers. The new system notifies customers by text message or email when their home or business is affected by a power outage. Customers enrolled in outage alerts will receive a notification when power failures have been reported in their area. They’ll continue to get updates as Appalachian Power crews determine the outage cause and predict when power is expected to be restored. By visiting www.AppalachianPower.com and logging into their account, customers can enroll in power outage alerts. They can also modify their specific notification preferences. Appalachian Power has approximately 1 million customers in Virginia, West Virginia and Tennessee.

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